HOW TO BUILD A BETTER CUSTOMER EXPERIENCE

One of the most rewarding business opportunities in 2019 is building a better customer experience. Customer experience (CX) is how people believe [...]

EXECUTION: THE LINK BETWEEN PLANNING AND SUCCESS

There are many high-level aspects of business: planning, building the organization, designing the product or service, and more. But one of the [...]

WHAT DO ASSESSMENTS REVEAL ABOUT YOUR SUPPLY CHAIN?

The supply chain in your company is a collection of countless attributes, and if any one of them is misaligned, it could [...]

HOW LEAN CONSULTING AFFECTS SUPPLY CHAIN MANAGEMENT

Lean manufacturing is about ridding waste within your company. Through PeopleWorks’ lean consulting services, we apply lean manufacturing to supply chain management. [...]

REASONS CHANGE MANAGEMENT INITIATIVES FAIL

Change management for business requires attention to detail, communication, motivation, foresight, and more. It’s like Connect the Dots—if you mistime or misalign the [...]

WHAT DO AWARDS TELL YOU ABOUT COMPANIES?

Every year, companies compete for a variety of awards to bolster their reputation and gain recognition for innovation in their fields. But [...]

THE BENEFITS OF BEING A GREAT WORKPLACE

You know the old saying: The only thing certain is change. You don’t have to be a strategic management consultant to know [...]

BUILDING A CULTURE OF TRUST

In our previous blog (Death of Trust in America), we described the unprecedented decay of trust in America and a few insights [...]

DEATH OF TRUST IN AMERICA

Never before in the history of our country has this occurred. “We have lost faith and trust in virtually every institution simultaneously,” [...]

WHAT IF I AM WRONG?

The C suite in corporate America is rarely plagued with a “crisis of confidence” and thus, while not always right, is rarely [...]

DID YOUR 2017 PLAN ASSUME THAT OUTCOME?

Since few, if anyone, anticipated the November 8 election outcome, 2017 business plans were shattered overnight. Federal policies and regulations will radically [...]